Bdjile Privacy Policy — your information is completely secure with us

Welcome to bdjile. This Privacy Policy ("Policy") governs your relationship with the bdjile platform and clearly explains our approach to your personal information. By using our website, mobile app, or any of our services, you agree to this Privacy Policy.

Bdjile is one of Bangladesh's leading online betting and gaming platforms. We believe that earning our users' trust starts with protecting their personal information — that is our first responsibility. This Privacy Policy is written in plain language so you can easily understand how we handle your data.

This policy applies to all bdjile services — including the web browser, mobile application, and any connected services. Third-party sites or services may have their own separate privacy policies.

Bdjile collects only the information needed to provide you with our services. We never collect unnecessary or excessive data.

Information You Provide Directly

• Full name and date of birth (for age verification).
• Mobile number and email address.
• Mobile banking details (bKash, Nagad, or Rocket number).
• National ID or passport number (provided during KYC verification).
• Address (if required).

Automatically Collected Information

Bdjile uses the data it collects solely for specific, legitimate purposes. No data is ever used beyond its approved scope.

• To create and manage your account and ensure its security.
• To process deposits and withdrawals.
• To complete age and identity verification (KYC).
• To provide customer support and resolve any issues you may have.
• To prevent fraud and money laundering.
• To send you bonus and promotional offers tailored to your preferences (only with your consent).
• To improve platform quality and performance.
• To comply with legal obligations.

Bdjile never sells your personal information to third parties. However, there are certain circumstances where sharing your data may be necessary:

When Information May Be Shared

• Payment Processing: Necessary information is shared with mobile banking operators to process deposits and withdrawals.
• Legal Obligation: Information may be required to be disclosed in response to a court order or a lawful request from a government authority.
• Security Partners: Limited information may be shared with fraud prevention service providers.
• Business Restructuring: In the event of a merger or acquisition, your data may be transferred to the new entity, but this Privacy Policy will continue to apply.

Bdjile uses cookies and similar technologies to enhance your experience. Cookies are small data files stored in your browser that help our site recognize you.

Types of Cookies We Use

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

Bdjile follows the highest industry standards to protect your personal information. Our security infrastructure is regularly tested and improved.

• TLS/SSL Encryption: All data transmitted between your browser and our servers travels through encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security for account logins and critical operations.
• Regular Security Audits: Regular system audits conducted by third-party experts.
• Access Control: Only authorized personnel have access to specific categories of data.
• Data Backup: Regular secure backups are maintained to ensure your data is never lost.

You have the following rights regarding your data on the bdjile platform. To exercise any of these rights, please contact our support team.

• Right to Access: You can find out exactly what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data, provided there are no legal obligations requiring us to retain it.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
• Right to Portability: You can receive a copy of your data in a commonly readable format.
• Right to Object: You can opt out of marketing communications or object to specific data processing activities.

Bdjile does not retain your data longer than necessary. Retention periods vary depending on the type of data:

• Account Information: For the duration of your active account and up to 5 years after closure.
• Transaction Details: A minimum of 5 years as required by law.
• KYC Documents: Between 5 and 7 years, as required by law.
• Support Contact: Up to 2 years after a dispute is resolved.
• Cookie Data: Varies by cookie type (see Section 5).

Once a retention period expires, data is securely deleted or anonymized.

Bdjile is strictly not intended for users under the age of 18. We do not knowingly collect personal information from minors.

If you have any questions or concerns about this Privacy Policy, please don't hesitate to get in touch. We're always here to help.

• Email: support@bdjile.app
• Live Chat: Once logged into the platform, you can chat with us directly via the chat button.
• Response Time: You can typically expect a response within 24 to 48 hours.

For answers to more common questions, visit our FAQ Page See. For information on responsible gaming, Responsible Gaming Read the page.